People engagement invariably consists of knowing and using practical tools that allow you to understand how people tick, how people form relationships, and how they respond when relationships go wrong.
People engagement = personal, team, organsiational and business success
My approach covers these aspects of people engagement but goes much further: it promotes positive change that generates new possibilities and opportunities, that enable things to get done working through people – through people engagement.
What underpins how I do what I do are three frameworks, based around psychological preference, interpersonal needs and conflict handling modes, all of which are based on many years of research and practical application. But, importantly the difference that makes the difference is how you blend the outputs of these three frameworks to create your own excellence in people engagement. This is what I can help you with.
The manner in which these frameworks are integrated (and the creation of your own excellence in people engagement) depends on whether we are working one-to-one, in which case I’d use coaching and teaching; or whether we’re working together with your team, in which case I’d use a combination of coaching, teaching and facilitation.
Crafting my approach in this way, and not simply ‘painting by numbers’, as it were, I have a proven track record in offering you the potential to optimise your excellence in people engagement, and make remarkable returns on your investment in doing so. For example:
Working with a fragmented and dysfunctional senior leadership team, my approach enabled them first to create and engage with a common team purpose. Second, to then create a clear vision, mission and strategy. Third, to engage their teams with this vision, mission and strategy to want to grow the business.
A leadership development intervention resulted in a shift in the behaviour of one Executive Director from aggressive to assertive. First, they optimised their engagement with their team, which led to greater staff retention. This retention meant an earlier product launch and additional sales worth millions of pounds.
A series of executive coaching sessions with a Senior Operations Manager (SOM), developed their delegation behaviour, so deepening their engagement with their team. This created for the SOM circa twenty percent more time, which they used to create a new business stream with potential sales of several million pounds.
These examples demonstrate building competence and mastery; making an impact; finding meaning and significance in how to work with others, and a real sense of duty to engaging others in making a difference (not only in terms of people engagement but to the bottom-line also).
What I offer is a reflection of who I am, who I work with and what you bring. What we create will be bespoke to your needs. We’ll start with a pencil and some paper to capture and shape a solution to whatever you bring; a solution that will make a difference. What I offer is simple yet advanced; it is real-time yet looks to the future; it is practical yet has a backbone of theoretical rigour; and we will work together to ensure that it is be based on a clear outcome.